Privacy Policy
Effective Date: October 1, 2026
TeraForge Media (“TeraForge Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.
This Privacy Policy explains how we collect, use, and protect information submitted through our website, advertising platforms, social media platforms, and lead forms, including Facebook and Instagram.
Information We Collect
When you contact us or submit a lead form, we may collect information such as:
Name
Email address
Phone number
Company or organization name
Project details
Project type, including photo or video production services
Project location
Estimated budget
Desired production timeline
Any other information you voluntarily provide
We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and other standard website usage information.
How We Use Your Information
We may use the information we collect to:
Respond to your inquiry
Discuss your photo or video production needs
Prepare estimates, proposals, or quotes
Schedule calls or production services
Communicate with you about your project
Provide and improve our services
Follow up regarding an inquiry or project
Maintain business and customer records
Improve our advertising and marketing efforts
We do not sell or rent your personal information to third parties.
Information Submitted Through Facebook and Instagram
If you submit your information through a Facebook or Instagram lead form, the information you provide may be shared with TeraForge Media so that we can respond to your inquiry.
Your use of Facebook and Instagram is also subject to Meta's own privacy policies and terms.
How We Share Information
We may share your information with service providers who assist us with operating our business, communicating with prospective clients, managing projects, processing payments, hosting our website, or providing marketing and advertising services.
We only share information as reasonably necessary to provide these services and operate our business.
We may also disclose information when required by law or when necessary to protect our rights, property, or safety.
Data Security
We take reasonable administrative, technical, and organizational measures to protect the information we collect from unauthorized access, use, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may contact us at any time to request that we update, correct, or delete personal information you have provided to us, subject to applicable legal and business recordkeeping requirements.
You may also opt out of marketing communications by following the unsubscribe instructions in those communications or contacting us directly.
Third-Party Services and Advertising
Our website and advertising campaigns may use third-party services, including advertising and analytics platforms, to help us understand website activity, measure advertising performance, and reach potential customers.
These third parties may collect or receive information in accordance with their own privacy policies.
Children's Privacy
Our services are intended for businesses and general audiences and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or would like to request information regarding your personal data, please contact:
TeraForge Media
Chicago, Illinois
Email: Joel@TeraForgeMedia.com